Our Commitment to Responsible Business
A women-owned, LGBTQ+ friendly translation company focused on ethical business practices, community support, and inclusive service.
Responsible Language Services
Language barriers can make it harder for people to access opportunities, justice, and essential services. We serve corporate clients, but we also serve Thailand's migrant communities from Myanmar, Cambodia, Laos, and Vietnam — people who struggle to navigate Thai systems without language support.
These principles guide day-to-day decisions — from the rates we offer NGOs to how we work with the freelance translators who make our service possible. Professional translation should remain accessible, not limited only to clients with premium budgets.
Six Pillars of Responsibility
Supporting Organizations That Help Others
Thailand is a hub for international organizations and NGOs working across Southeast Asia. These organizations often need translation services for refugee documentation, migrant worker support, human rights reporting, and cross-border aid coordination.
Organizations We Support
We provide reduced rates for registered non-profit organizations, with priority turnaround for urgent humanitarian cases.
- Refugee assistance organizations
- Migrant worker advocacy groups
- Human rights documentation projects
- Cross-border health initiatives
- Educational access programs
- Legal aid organizations
NGO Inquiry: Request a quote and mention your NGO status for our best available rates.
Languages in High Demand
Our Burmese translation team works regularly with organizations supporting Myanmar refugees and migrant workers in Thailand.
- Burmese/Myanmar - refugee and migrant support
- Lao language services - cross-border coordination
- Khmer - Cambodian migrant worker documentation
- Thai to English - government liaison
Accessible language services are essential infrastructure for humanitarian work.
Fair Treatment of Linguists
The translation industry can put heavy pressure on freelancers, with low rates, unrealistic deadlines, and little recognition of specialist expertise. We take a different approach.
Our Approach
We aim to pay rates that reflect expertise, provide consistent work where possible, and set deadlines that allow careful work. It comes down to professional respect.
- Better translations
- Lower turnover
- Translators who care about the work
Our Commitments
We treat linguists like professionals, not interchangeable units.
- Competitive rates above industry average
- Prompt payment within 14 days
- Clear briefs and realistic deadlines
- Credit for work when clients permit
Join our team: We're always looking for qualified native-speaker translators. See our careers page for current opportunities.
Reducing Our Footprint
Translation is inherently low-impact. We move words, not goods. Still, small choices add up.
Digital-First Delivery
Most of our deliveries are digital (PDF, Word). We print when clients need hard copies for official submissions. Whether a digital certification can be used depends on the receiving authority.
Remote Work Support
Most linguists work from home, reducing commute emissions. Our Bangkok and Chiang Mai offices are for client meetings and essential coordination only.
How We Do Business
Clients share sensitive documents with us, including legal contracts, personal certificates, and confidential business materials. That trust comes with obligations.
Transparent Pricing
The price quoted is the price payable, with the scope clearly explained before work begins.
- Detailed quotes before work begins
- No hidden fees or surprise charges
- Clear explanation of what's included
- Same rates for all clients
Honest Communication
We try to be clear about timelines and capabilities. If a request is outside our capacity, we will say so.
- Realistic timelines
- Clear about capabilities
- Proactive updates if issues arise
- Recommendations based on needs
Confidentiality
Your documents are handled with care and discretion.
- All staff bound by confidentiality agreements
- Secure file handling and storage
- Documents deleted after completion
- NDA signing available
Quality Accountability
We stand behind every translation we deliver.
- Two-linguist review on every project
- Free corrections if we make errors
- Clear revision policies
- We stand behind our work
Translation Services for Everyone
No "premium" and "budget" tiers — everyone gets the same professional work. Our standard pricing keeps personal certificates like birth records, marriage documentation, and academic credentials affordable because these documents are essential for people's lives.
Who We Serve
From individuals navigating visa applications to multinational corporations — everyone receives the same certified, court-ready quality.
- Individuals and families
- Small businesses and startups
- Law firms and legal teams
- Healthcare providers
Equal Access
A personal birth certificate receives the same two-linguist review process as a corporate agreement. Quality is not tiered by budget.
- Educational institutions
- NGOs and non-profits
- Corporate clients
- Government agencies
Partner With Us
Interested in working with us on humanitarian projects or learning more about our CSR initiatives? We welcome conversations with organizations aligned with our values.
Reduced rates for registered non-profits · Priority turnaround for urgent cases
Partnership Inquiries
Interested in working with us on humanitarian projects? We welcome conversations with NGOs, social enterprises, and organizations aligned with our values.