How It Works

From Document to Delivery in 4 Clear Steps

Send your documents, get a quote during business hours, and choose digital delivery or courier. Standard certificates usually take 24-48 hours. Same-day rush may be available for urgent short documents.

Our Process

Every Translation Follows the Same Quality Path

The steps are the same whether you send one birth certificate or a 200-page legal contract.

1

Send Your Documents

Send files by WhatsApp, LINE, email, or our online form. We accept PDFs, Word files, scans, and clear smartphone photos. Please tell us where the translation will be submitted, if you know.

2

Get Your Quote Within 2 Hours

We check the document type, word count, certification needs, price, and timeline. The quote shows the full cost before you decide whether to proceed.

3

Translation and Review

A translator suited to the language pair and document type prepares the translation. A second reviewer checks accuracy, terminology, and readability. The project manager does a final check before delivery.

4

Delivery and Certification

Certification stamp and company seal are added when required. We can send a PDF by email, arrange hard copies by courier, or ship internationally by DHL/FedEx, depending on what your receiving authority accepts.

Turnaround Times

When You Can Expect Your Translation

Turnaround depends on length, formatting, language pair, and certification needs. We confirm the delivery time in your quote. These are typical estimates.

01

Standard Certificates

Single-page personal documents with standard formatting.

Timeline
02

Business Documents

Contracts, corporate filings, and multi-page business documents.

Timeline
  • Contracts (5-10 pages): 2-3 business days
  • Company registration: 1-2 business days
  • Financial statements: 2-3 business days
  • Shareholder agreements: 2-4 business days
03

Same-Day Rush

For urgent requests. Usually limited to standard certificates and short documents.

Express options
  • Within 6 hours: single-page certificates
  • Within 4 hours: driver's licenses, ID cards
  • +30% surcharge applies
  • Subject to translator availability
04

Large Projects

Technical manuals, website content, and high-volume corporate work.

Timeline
  • 50+ pages: 5-7 business days
  • Academic transcripts: 24-48 hours
  • Daily capacity: 2,000-3,000 words
  • Phased delivery available
Submission

How to Send Your Documents

We accept most digital formats, including clear smartphone photos. Use the channel that is easiest for you.

Accepted File Formats

You can send documents in these formats:

  • PDF (preferred for multi-page)
  • Microsoft Word (.doc, .docx)
  • Microsoft Excel (.xls, .xlsx)
  • Images (JPG, PNG)
  • Smartphone photos via WhatsApp/LINE
  • Physical documents (walk-in)

Submission Channels

Send your documents by any of these methods. During business hours, we usually reply within 2-4 hours:

  • Online quote form (recommended)
  • Email: info@bangkok-translation.com
  • WhatsApp or LINE: +66 97 957 3343
  • LINE: bkktranslate
  • Walk-in: Bangkok or Chiang Mai office
Photo quality tip: Smartphone photos are fine if the text is readable. Use good lighting, keep the page flat, and include all edges. We will ask for a clearer version if needed.
Delivery

How You Receive Your Translation

Most clients choose digital delivery because it is fast and usually accepted. Hard copies are available when an authority asks for originals.

01

Digital Delivery

Certified PDF by email. Fast, free, and accepted by many agencies.

Includes
  • Certified PDF with signature and seal
  • Editable Word file (on request)
  • Commonly chosen option
  • Accepted by Thai Immigration and many embassies
02

Bangkok Courier

Same-day or next-day delivery in the Bangkok metro area, where available.

Options
  • Same-day courier for orders confirmed before 2pm
  • Next-day delivery standard
  • Office pickup available
  • Delivery fee based on distance
03

Thailand Provinces

EMS or private courier to addresses in Thailand.

Options
  • Thailand Post EMS: 1-3 days
  • Kerry Express: 1-2 days
  • Chiang Mai office pickup
  • Tracking number provided
04

International Shipping

DHL and FedEx options for documents needed overseas.

Services
  • DHL Express: 2-4 business days
  • FedEx International: 2-5 business days
  • Shipping cost quoted separately
  • Full tracking provided
Add-On Services

Beyond Translation: Certification & Legalization

Some documents need extra steps after translation. We can help with certification, MFA legalization, embassy formatting, or attorney notarization, depending on what the receiving authority requires.

Certified Translation

Included with every order. It includes the translator signature, company seal, and statement of accuracy for use with Thai government offices, embassies, courts, and other institutions.

Includes:

  • Translator signature and credentials
  • Company seal and letterhead
  • Statement of accuracy
  • No additional fee — included in the quote

Notarized Translation

Used when an embassy or foreign institution asks for notarization by a Thai Notarial Services Attorney.

Options:

  • Translator signature notarization: 1,500 THB
  • Document accuracy notarization: 1,500 THB
  • Customer signature notarization: 2,500 THB
  • We coordinate with licensed NSAs

MFA Legalization

Often required when Thai documents will be used overseas. We can handle the Thai Ministry of Foreign Affairs submission for you.

What's included:

  • Service fee: 1,800 THB per submission
  • Government fee: 200 THB per page
  • Document pickup and delivery
  • Prepared for Thai MFA requirements

Embassy Document Prep

Some embassies have specific formatting rules. We prepare the translation according to the requirements you give us or the rules we can confirm.

We support:

  • French Embassy (sworn translator)
  • German Embassy (sworn translator)
  • Belgium Embassy (sworn translator)
  • Bangkok-based embassy submissions
Why Choose Us

What Makes Our Process Different

Two-Person Review
Every document is checked by a second reviewer before delivery, including rush jobs. This helps catch issues before the file reaches you.
Built-in quality control
2-Hour Quote Response
Send documents anytime. During business hours, we aim to confirm pricing and turnaround within 2-4 hours.
No waiting for days
Rejection Support
If an authority rejects a document specifically because of a BTIS translation error, we correct or re-translate it at no charge.
We stand behind our work
Native-Language Translators
Translators work in the language direction that fits their training and experience. We do not rely on machine translation for certified work.
Human translation only
Transparent Pricing
Your quote shows the total cost before work starts. If the scope changes, we confirm any price change first.
No hidden costs
Bangkok Walk-In Office
Drop off documents, ask questions, or collect translations at Alma Link Building near BTS Chit Lom. Check business hours before visiting.
Physical office since 2008

Ready to Get Started?

Send your documents and we will confirm the price, turnaround, and certification options during business hours.

Quote within 2-4 hours during business hours

Questions

Common Questions About Our Process

  • What's the fastest turnaround available? +

    For standard certificates such as birth, marriage, and driver's license translations, same-day delivery may be available within 6 hours. A 30% rush surcharge applies. For multi-page documents, same-day delivery is usually not realistic. We confirm the fastest available timeline when quoting.

  • What does "two-person review" actually mean? +

    One translator prepares the translation. A second reviewer checks the full document for accuracy, terminology consistency, and readability. The project manager then performs a final delivery check.

  • What's the difference between certified and notarized translation? +

    Certified translation includes a translator's statement of accuracy with signature and company seal. It is standard with every order and included in the quote. Notarized translation adds verification by a licensed Thai Notarial Services Attorney. Some embassies and foreign institutions require this. Notarization starts at 1,500 THB.

  • What if my translation gets rejected? +

    If an authority rejects a document specifically because of a BTIS translation error, we correct or re-translate it free of charge. If an authority requests a different format, we will review the requested changes and confirm the next step.

  • Do I need hard copies or is digital enough? +

    For many purposes, a digital certified PDF is enough. Some institutions require hard copies with original signatures and seals. Tell us where you will submit the translation and we will advise based on that authority's usual requirements.

  • How does MFA legalization work? +

    When Thai documents will be used abroad, the Ministry of Foreign Affairs may need to authenticate them. We translate the document, arrange notarization if required, and submit it to MFA on your behalf. The service fee is 1,800 THB plus the 200 THB/page government fee. Processing usually takes 3-5 business days. Learn more on our MFA legalization page.

  • Can I track my order status? +

    We send updates when we receive your documents, start translation, complete review, and prepare delivery. You can also ask for status by WhatsApp, LINE or email. Larger or more complex projects are handled by a project manager.

Get Started

Ready to Submit Your Documents?

Send your documents through the channel that works best for you. We will confirm the quote during business hours before you commit.

Bangkok Office

Address25 Alma Link Building, 17th Floor, Chit Lom Alley, Phloen Chit Rd., Lumphini, Pathum Wan, Bangkok 10330
HoursMon–Fri 8:30–17:30, Sat 8:30–13:30 (online only)

Chiang Mai Office

Address181/304 Moo. 3, Chang Phueak, Mueang Chiang Mai, Chiang Mai 50300
HoursMon–Fri 8:30–17:30, Sat 8:30–13:30
✓ Free quote · No obligation

Tell us what you need translated.

Most quotes sent within 2-4 hours during business hours.

Optional add-ons
    Your details

    Fastest way for us to reach you.

    🔒 Your documents stay confidential. We reply by email — no automated spam.
    This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.